Dongshu Marketing
Privacy Policy
We believe privacy is a right, not a checkbox. This policy explains clearly what data we collect, why we collect it, and how we protect it.
1. Who We Are
Dongshu Marketing ("we", "us", "our") is a digital marketing agency specialising in SEO, website design, and B2B digital growth for manufacturers and exporters. We operate the website dongshumarketing.com.
We are committed to protecting your personal information and being transparent about what we do with it. This Privacy Policy applies to all data collected through our website, contact forms, and any communication with our team.
2. Information We Collect
We only collect information that is necessary to provide our services or improve your experience on our website. This includes:
- Contact information — your name, email address, phone number, and company name when you submit a contact or inquiry form.
- Communication content — messages you send us through our contact forms, email, or WeChat/WhatsApp.
- Website usage data — pages visited, time on site, browser type, and approximate location via analytics tools (Google Analytics).
- Cookies — small text files placed on your device to improve website functionality and track usage (see Section 5).
We do not collect sensitive personal data such as payment card details, national ID numbers, or medical information.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you request.
- To send project updates, proposals, and reports relevant to your engagement with us.
- To improve our website content, performance, and user experience.
- To analyse traffic patterns and understand how visitors use our site.
- To comply with legal obligations where applicable.
5. Cookies & Tracking
Our website uses cookies to improve functionality and analyse traffic. The types of cookies we use include:
- Essential cookies — required for the website to function correctly. Cannot be disabled.
- Analytics cookies — used by Google Analytics to track how visitors interact with our site. All data is anonymised.
- Preference cookies — remember your settings and choices on return visits.
You can control or disable cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the website.
6. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Enquiry and contact form submissions — retained for up to 2 years for business records and follow-up purposes.
- Active client data — retained for the duration of the business relationship and up to 3 years thereafter.
- Analytics data — retained in anonymised form as per Google Analytics data retention settings (default 14 months).
After the applicable retention period, your data is securely deleted or permanently anonymised.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you.
- Right to correction — request that we correct inaccurate or incomplete data.
- Right to deletion — request that we delete your personal data, subject to legal obligations.
- Right to object — object to the processing of your data for certain purposes.
- Right to data portability — request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at hello@dongshumarketing.com. We will respond within 30 days.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These measures include:
- HTTPS encryption on all pages of our website.
- Password-protected access to all systems storing personal data.
- Regular security updates to our website platform and plugins.
- Limiting access to personal data to team members who need it to provide services.
While we take every reasonable precaution, no online transmission or storage system is 100% secure. If you have concerns about a specific data security issue, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites, including social media platforms, industry resources, or client websites. We are not responsible for the privacy practices or content of those external sites.
We encourage you to review the privacy policy of any third-party website you visit through a link on our site.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we do, we will update the "Last updated" date at the top of this page.
We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
- Email: hello@dongshumarketing.com
- Website: dongshumarketing.com/contact
We aim to respond to all privacy-related enquiries within 2 business days.
Have a question about how we handle your data? We're happy to explain anything in plain language.
Contact Us